What should I do if my FTX account is hacked and my crypto assets are stolen?

5 answers

• OnigiriMay 07, 2026 · a month ago
  I'm sorry to hear that your FTX account has been hacked and your crypto assets have been stolen. It's important to act quickly to minimize any further damage. Here are the steps you should take: 1. Contact FTX Support: Immediately reach out to FTX support and inform them about the security breach. They will guide you through the process of securing your account and recovering your stolen assets. 2. Change Passwords: Change the passwords for your FTX account, email, and any other accounts linked to your crypto assets. Use strong, unique passwords that are not easily guessable. 3. Enable Two-Factor Authentication (2FA): Enable 2FA for your FTX account and any other accounts that support it. This adds an extra layer of security by requiring a verification code in addition to your password. 4. Check for Suspicious Activity: Review your account activity and transaction history to identify any unauthorized transactions. Take note of any suspicious activity and report it to FTX support. 5. Update Security Measures: Consider using a hardware wallet or a secure offline storage solution to store your crypto assets. Regularly update your antivirus software and keep your operating system and applications up to date. Remember, it's crucial to act quickly and follow the guidance of FTX support to increase the chances of recovering your stolen assets.
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• Rajesh BOct 27, 2023 · 3 years ago
  Oh no! Your FTX account has been hacked and your crypto assets are gone? That's a nightmare! But don't panic, there are steps you can take to recover and secure your account: 1. Contact FTX Support: Reach out to FTX support immediately and let them know about the hack. They have experienced professionals who can guide you through the recovery process. 2. Change Passwords: Change your FTX account password and any other passwords associated with your crypto assets. Make sure to use strong, unique passwords that are hard to crack. 3. Enable Two-Factor Authentication (2FA): Turn on 2FA for your FTX account. This adds an extra layer of security by requiring a verification code in addition to your password. 4. Review Account Activity: Check your FTX account activity and transaction history for any unauthorized transactions. Take screenshots or note down any suspicious activity to provide as evidence. 5. Report to Authorities: If you believe a crime has been committed, report the incident to your local law enforcement agency. They may be able to assist in the investigation. Remember, it's important to act quickly and follow the instructions provided by FTX support to increase the chances of recovering your stolen assets.
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• Prasanna GadalJun 07, 2021 · 5 years ago
  I'm sorry to hear about your situation. If your FTX account has been hacked and your crypto assets have been stolen, it's important to take immediate action. Here's what you can do: 1. Contact FTX Support: Reach out to FTX support as soon as possible and inform them about the security breach. They will guide you through the recovery process and help secure your account. 2. Change Passwords: Change the passwords for your FTX account and any other accounts that may be linked to your crypto assets. Use strong, unique passwords that are not easily guessable. 3. Enable Two-Factor Authentication (2FA): Enable 2FA for your FTX account to add an extra layer of security. This will require a verification code in addition to your password. 4. Review Account Activity: Check your FTX account activity and transaction history for any unauthorized transactions. Take note of any suspicious activity and report it to FTX support. 5. Enhance Security Measures: Consider using a hardware wallet to store your crypto assets securely. Regularly update your antivirus software and keep your devices and software up to date. Remember, it's important to act quickly and follow the guidance of FTX support to increase the chances of recovering your stolen assets.
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• Liban Valladares MartelNov 27, 2022 · 4 years ago
  If your FTX account has been hacked and your crypto assets have been stolen, it's crucial to take immediate action. Here's what you should do: 1. Contact FTX Support: Reach out to FTX support right away and inform them about the security breach. They have a dedicated team to assist you in recovering your assets. 2. Change Passwords: Change the passwords for your FTX account and any other accounts associated with your crypto assets. Use strong, unique passwords that are not easily guessable. 3. Enable Two-Factor Authentication (2FA): Enable 2FA for your FTX account to add an extra layer of security. This will require a verification code in addition to your password. 4. Review Account Activity: Carefully review your FTX account activity and transaction history for any unauthorized transactions. Take screenshots or note down any suspicious activity to provide as evidence. 5. Strengthen Security Measures: Consider using a hardware wallet or a secure offline storage solution to store your crypto assets. Regularly update your antivirus software and keep your devices and software up to date. Remember, time is of the essence, so act quickly and follow the instructions provided by FTX support to increase the chances of recovering your stolen assets.
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• Bright kids of AmericaJan 25, 2023 · 3 years ago
  If your FTX account has been hacked and your crypto assets have been stolen, it's important to take immediate action. Here are the steps you should follow: 1. Contact FTX Support: Reach out to FTX support as soon as possible and inform them about the security breach. They will guide you through the recovery process and help secure your account. 2. Change Passwords: Change the passwords for your FTX account and any other accounts linked to your crypto assets. Make sure to use strong, unique passwords that are not easily guessable. 3. Enable Two-Factor Authentication (2FA): Enable 2FA for your FTX account to add an extra layer of security. This will require a verification code in addition to your password. 4. Review Account Activity: Check your FTX account activity and transaction history for any unauthorized transactions. Take note of any suspicious activity and report it to FTX support. 5. Enhance Security Measures: Consider using a hardware wallet or a secure offline storage solution to store your crypto assets. Keep your antivirus software up to date and avoid clicking on suspicious links or downloading unknown files. Remember, acting quickly and following the guidance of FTX support is crucial to increase the chances of recovering your stolen assets.
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