What is the response time for cex.io customer service?

3 answers

• Lucas AraujoJul 14, 2022 · 4 years ago
  The response time for customer service at cex.io can vary depending on the volume of inquiries they receive. On average, you can expect a response within 24-48 hours. However, during peak times or when there is a high volume of support tickets, it may take longer to receive a response. It's always a good idea to provide as much detail as possible when submitting a support ticket to help expedite the process.
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• apiwhichwayApr 14, 2022 · 4 years ago
  From my personal experience, the response time for cex.io customer service has been quite prompt. I usually receive a response within a few hours of submitting a support ticket. Their support team is knowledgeable and helpful in resolving any issues or answering questions related to their platform.
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• Maksim ErmakovNov 22, 2025 · 7 months ago
  Based on feedback from other users, the response time for cex.io customer service is generally satisfactory. They strive to respond to inquiries within 24 hours and have a dedicated team to handle customer support. However, it's important to note that response times may vary depending on the complexity of the issue and the current workload of the support team.
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